How to create an order

Step #0 : The Order Menu

1. On the left size of your screen, you can see differents tabs
2. Click on the Order Tab
3. These 4 actions allow you to create edit et delete your orders before adding them inside an overpack.
4. Now click on “Create”

Step #1 : Customer Information :

1. Inform the customer full name (Ex: John Doe)
2. Select the document Type between “CPF” & “CNPJ”
3. Inform the document number (CPF or CNPJ)
4. Inform the address of the customer
5. inform the address number of the customer
6. Add address complement if necessary (Ex: Building #1)
7. Add an address reference if necessary (Ex: Castel del Monte)
8. Inform the postal code
9. Add an address Quarter if necessary
10. Inform the city, the state and the country of the customer
11. Add the email of your customer and his phone number

Step #2 : Order & Shipphing Information

1. Inform the order number corresponding to your sales platform
2. Select the currency used for the transaction
3. Select between DDU et DDP for Taxes & Duties
4. Add the sales channel used for the transaction
5. Add any relevant observation that you will find usefull

Step #3 : Volume Information

1. Update your first volume by clicking on “Volume 1” and “Update”
2. Select one of your preregistered boxes or custom a new one
3. Add a new item with “+ item”
4. Fill the required fields with your information
   • The description must be filled with as much information as possible
   • The unit weight concerns one item only
   • The unit value is taxes included
   • The category is 6 numbers from the HS Code